FAQ > Questions > How to get your e-mail via the Web (OWA) with Microsoft Online Services

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This procedure will show you how to connect to your e-mail using a web browser. You only need an internet connection and Internet Explorer (recommended) or Firefox to access your Microsoft Online Services account.

Microsoft Office Outlook Web Access (OWA)

Outlook Web Access (OWA), is a Web-based version of the Office Outlook e-mail program, and is available whenever your users are connected to the Internet—at home, at the office, on the road. Although OWA looks similar to Outlook 2007 and works in a similar way, in order to be lighter and more efficient when connected to the Internet, there are differences. These differences include the smaller extent of customization available in both the main and light online version as well as the way attachments or encrypted messages are handled.

Users can reach OWA from different Web browsers and different operating systems, including Windows, Apple, and UNIX.

Outlook Web Access URLs

Your Microsoft Office Outlook Web Access (OWA) URL is determined by the storage location of your Microsoft Online Services data. The storage location is generally the one closest to your company headquarters.

Asia Pacific (APAC)


Europe, the Middle East, and Africa (EMEA)


North America



To safeguard privacy when using OWA on a public computer, users should always:

  • Select the This is a public or shared computer option.
  • Log off and close the Web browser when the session is finished.
  1. Open Internet Explorer and go to one of the addressesa bove depending on your region.
  2. You will see the Outlook Web Access logon screen as shown below.
  3. Enter your complete username which will include your domain name e.g. yourname@yourdomain.com and then enter your password. If you are succesful you will be logged in and see your Inbox.

Please note that not all features that you can use with Outlook 2007 or Outlook 2010 are available via Outlook Web Access (OWA). Also note that you will need to change your password from the temporary one sent to you at account creation before you can use OWA. For more information on how to change your password go to our How to change your password page.

This concludes this procedure.

Last updated on January 24, 2011 by CompuTrain User