FAQ > Questions > How to Whitelist a domain if you are using Postini

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This procedure will take you through the steps of whitelisting an entire domain so that any messages from that domain are NOT blocked by the Postini Anti-Spam Service. Note that if the message contains a virus it will still be blocked by the Anti-Virus service. Please take special care in using this method as domains placed in the whitelist are globally bypassed (e.g. anyone@whitelisted.com domain will go through).

  1. Open up your browser and go to http://www.computrainonline.com/links. You can also go to the main web site page http://www.computrainonline.com and scroll to the bottom of the page and click on the Links link.
  2. Once you arrive on the Links page select Postini Login Page, this will send you to the Postini Login page.
  3. You will be taken to the Postini Login Page. Enter your credentials. These credentials were sent to you when the Postini service was activated. If you do not remember your credentials please request a password reset by filling our Client Request Support page.
  4. You may be presented with a choice between System Administration or Message Center (not all users will get that choice most users will go directly to Message Center). If you are presented with the choice, select Message Center by clicking on it.
  5. You will be taken to your Message Center. On the top right click on the My Settings link.
  6. The My settings page appears. You will see three main settings, Junk Settings, Virus Settings, and Personal Settings, since we want to whitelist a domain go ahead and click on the Approve Senders under the Junk Settings.
  7. The Approve Senders page appears. Here you can whitelist a single e-mail address (under Approved Senders) a complete domain (under Approved Domains) and a Mailing List (Under Approved Mailing Lists). Since we are whitelisting a domain enter the domain that you want to whitelist in the Approved Domains section. You can enter as many domains as you want just make sure that each one is on its own line. Once you have done entering domains click on Update Approved Domains.
    After you click on Update Approved Domains you will get a confirmation that your domains where saved.
  8. When you are done click on the Log Out link on the top of the screen.

Last updated on October 11, 2011 by CompuTrain User